Archive for the ‘Membership’ category

Where Did They Go? (2)

July 21, 2008

The membership retreat was very beneficial. I suggest you get a team of disciples passionate for follow up and take them on a retreat. Every church needs to strategize out how it will follow up on visitors and new members. We focused on new members. We have 6 of us who will follow up on our new members. We discussed the priority of community in the church and its benefit to new members. So we kept it simple.

We will assign two new members each week to a person on the team. Along with the membership letters we send out in our 60 day strategy, we will get personal. What personal means is we will make at least one phone call a week to the new member. We will reinforce the personal contact with email, text message, Social Media (My Space and Face Book), and hand written notes. Each person will decide how to make the connections based on his or her style and personality. Our goal is to eat with the person or do coffee at some point. This may or may not happen, but our goal is to make the attempt.

The connection point will be to coach the new member to our new members class (Membership Connection) and to a Sunday School Class. We want to love on new members and get them connected. We are hoping the personal touches will help facilitate new members entering the transformation zones of the church.Each of us will keep a new member for 4 weeks. We plan to meet in the month to report and rejoice on our efforts.

The church in Acts was strategic (Acts 1:8). I recommend you lead your church to follow up on new members with intentionality. Most US churches see people join only to not have a process for connecting people. I wish I would have learned the nuts and bolts to follow up earlier or in seminary. I did learn the principles. I think what was missing was a church structure that allowed follow up to be natural and effective. What should you do? Develop a strategy to make disciples. Look closely at the things at the start of the membership flow.

1. Are you using a system of letters?

2. Emails?

3. Calls from a staff person

4. Text Message?

What do you do if a person doesn’t come to your membership class? Develop your strategy beyond the first opportunities. There must be an ongoing plan for follow up.

More to come later.


Where Did They Go?

July 18, 2008

A few years ago a lady at church said to me, “Pastor Alan, I have a burden for new members. What happens to them after they join?” Tomorrow we will pursue her question. I am retreating for a few hours with our membership connection team to to strategize and analyze what we are doing and what we can do better. Right now, here’s what our membership flow looks like:

After they join…

…they receive a letter from the Senior Pastor called the “Next Step” Letter

…they receive a phone call on Tuesday from the Executive Pastor

…they receive a phone call just before the Membership Connection

If the don’t come to the class….

…they receive an “Opps Letter” from the Senior Pastor

…they receive a phone call from the Executive Pastor just before the Membership Connection

If they don’t come to the next class…

…they receive a “It’s on You Letter” from the Senior Pastor.

This works on a 60 day model for assimilation. If people don’t get to the class within 60 days, they probably won’t ever attend. If your membership class is required, then they are not members.

How does your church follow up on New Members? What do you do with them after they join?

Every church faces an open back door. Even strong churches have this challenge. Our need is to harness people into a system and culture that helps them enter the transformation zone. The surface question, I have learned, is “how many joined.” The deeper question is “where are those who joined?”

Join me in helping people get connected to the church so they cannot fall out.

Hello world!

June 18, 2008

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